People sometimes become confused as to the role of Loss Adjusters and Loss Assessors in the claims process.So to assist with this and to give some clarity regardless whether you are in Leinster, Munster, Connaught or Ulster the following applies.
A Loss Adjuster is a person who handles an Insurance claim on behalf of an Insurance Company.
A Public Loss Assessor is someone who represents a claimant when the are making a claim.
With regard to the Loss Adjuster he will be either a member of staff of the Insurance Company or he will be working for a Service Provider (Out Source Company) who are paid by the Insurance company to handle the claims process on their behalf.
On the other side you have the Public Loss Assessor who works directly for the claimant and who is paid by the claimant to process the claim on their behalf and to negotiate the best possible settlement for their client.
The easiest way to remember the difference between a Loss Adjuster and a Public Loss Assessor is to focus on the word Public. Once you see that in the persons title you will know he represents the public rather than the Insurer.
Both of the above are regulated by the Central Bank and are members of The Insurance Institute of Ireland.Both Loss Adjusters and Loss Assessors have crucial roles to play in the claims process.They simple work on different sides of the fence.
Regardless of whether you reside in Dublin or anywhere else should you require additional information on the process fell free to email or ring me anytime.